RGS
Manila City
Status: Completed

• Computerized Business Permits and Taxation System, installed in Q4 2004 and implemented in January 2005, consisting of –
  • Amellar BPLS including software licenses.
  • Database construction, which includes the build-up, cleansing, and reconciliation of digital records at the Business Promotion and Development Office (BPDO) and CTO.
  • Project management.
  • Training consisting of users’ orientation, user’s hands-on training, practice sessions, refresher courses, and transition management seminar.
  • Technical support.
• Computerized Real Property Taxation System, installed in Q4 2004 and implemented in January 2005, consisting of -
  • Amellar RPTS including software licenses.
  • Database construction, which includes the build-up, cleansing, and reconciliation of digital records at the Business Promotion and Development Office (BPDO) and CTO.
  • Project management.
  • Training consisting of users’ orientation, user’s hands-on training, practice sessions, refresher courses, and transition management seminar.
  • Technical support.
• Database migration
  • Migration from DB2 to Oracle Database.
  • Software licenses which include Oracle Database Standard Edition (Unlimited users).
  • Software maintenance.
  • Provision of Media Kit and documentation.
  • Training.
  • Technical support.

• 91.4% of applications for business permits were processed in 1 to 2 days.
• Helped increase the business tax collections by 35.6% from Php921.6 million in Q1 2004 to Php1.25 billion in Q1 2005.
• Helped increased the number of registered businesses by 30.6% from 29,530 in Q1 2004 to 38,562 in Q1 2005.
• Reduced the number of steps to apply for business permits from eight to only three steps.
• Identified real property tax delinquencies amounting to more than PhP2.4 Billion as of October 30, 2005.
• Improved the billing and collection process by promoting transparency, fairness and uniformity in assessment and payment of taxes, fees, and other charges.
• Sorted out duplicate or erroneous records maintained in the manual system.

• Mr. Dino P. Nable, City Administrator
• Ms. Liberty M. Toledo, City Treasurer
• Ms. Mercedes DC. Catiil, OIC-City Assessor
• Mr. Gerino A. Tolentino, Jr., BPDO Director
• Mr. Timothy P. Evangelista, OIC-EDP Services