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Total Quality Service As the leading system integrator for LGUs, we provide the complete ICT requirements to ensure that you reap immediate benefits from any aRGS products. Options in each aRGS system package include - System and Application Software Each aRGS component includes the necessary software licenses and applications. Each application covers a specific revenue operation that integrates data and provides tools for data analysis. Every system has been developed, customized, repeatedly tested, and ready for your immediate use. In addition, you can acquire aRGS applications in a client/server environment. Or you may also acquire some of them as a stand-alone system. Database Construction Reliable and accurate databases are the foundation of an efficient and realistic revenue system. This is included in the Amellar RPTA and Amellar BPLS, and may be purchased separately in the other aRGS applications. With database construction, your revenue records are encoded, digitized, or scanned depending on the kind of data formats currently available. These records go through a series of systematic cleansing and reconciliation procedures that go beyond textbook quality assurance standards - to ensure the accuracy of records to be used in automated aRGS transactions. Training and Technical Support Our goal is to make the LGU staff become proficient in using aRGS applications to ensure the success of your ICT project. We offer a range of Support Level Options depending on your needs and priorities. Initially, we conduct a training needs assessment to evaluate the interests, expectations, needs of end-users, and customize actual training. Each aRGS package includes hands-on training, documentation and manuals, and active offsite technical support to ensure the smooth operation and sustainability of your ICT projects. Depending on your Support Level Option, you may also be entitled to regular visits, refresher courses/seminars, and technical advisories on related matters. Seminars on special topics on information analysis are also conducted periodically to enable LGU staff to fully utilize the features and functions of Amellar RGS applications. Hardware To fully utilize the benefits of aRGS, all software are packaged with their necessary servers, workstations, printers, and other peripherals. They come with service warranties, and are delivered and configured to sustain demands for maximum productivity. |
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